Frequently asked questions

What do I wear for the massage session?


If you are an adult what you wear is entirely up to you. It is about a 50/50 split between those who leave their underwear on and those that don't. You will be draper with a sheet at all times over breast and genital areas. Your comfort is most important. If you have any conerns please let your therapist know. Individuals under the age of 18 must keep at least their underwear on at all times.




Do you take Insurance?


We do not currently bill your insurance. We do accept your FSA or HSA with a presciption for massage from your medical docotor. We can provide you will a super bill of services rendeered for you to sumbit to your insurance for possible reimburstment as well.




When should I NOT get a massage?


You should not schedule a massage if you have a fever, contagious virus, bacteria infection or skin infection. Please inform your therapist of any changes to your health that they may not be aware of. Some conditions do require special consideration and/or modifications to the massage techniques being performed (Cancer, pregnancy, heart conditions, injuries, etc)




Do I need to leave a tip?


There is no requirement that you leave a tip for your therapist. If you feel that you would like to leave a tip 15-20% is an average amount. Please show your appreciation by recommending your friends and family, as well as returning for regular session.




I purchased a package, can I let my family/friends use a session?


Absolutely! Package sessions never expire and there is no resitrictions on who can use them.




Do you offer discounts?


Yes, discounts can be obtained by purchasing a package (Discount amount Varies)





4001 Birch Street, Suite B

Newport Beach, CA 92660

For Life-Threatening Emergencies Call 911

© 2018 by Serenity Holistic Health